CUSTOMER SURVEY

CUSTOMER SURVEY


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Alpha Auto Center is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Alpha Auto Center we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

Strongly
Agree
Agree Disagree Strongly
Disagree
Not
Applicable
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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


Reviews

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My girlfriend and I always take our cars here for oil changes and tune ups. The crew there is always friendly and chats us up, and they work fast so we're in and out. Great place.

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Great service. Nice guys. I come here for all of my automotive needs.

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I had to get emissions on my cars so I could get new tags. Alpha Auto had me in and out very quickly. The price was cheaper than most places around Hiram, the staff was friendly and the service was great. They even looked at the filters on my cars to let me know they would need to be changed soon, even though they are not the ones that do the maintenance on my cars. They showed me the filters so I would know what to look for when I take my cars to my maintenance guy and even told me about what the pricing should be for the filters. I am very, very pleased with the service I received.

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